We work for YOU not your Insurance Company!


Call now! 423-353-1344

2851 West Andrew Johnson Hwy. Morristown Tn. 37814


     An accident can be a stressful event, and we want to make the process of getting back on the road as easy as possible.

Schedule an Appointment or Stop By!

Simply fill out our contact form , call or stop by to get started. If your vehicle isn’t drivable, call us at 423-353-1344 and we’ll help you get a tow!

  •  When you’re at the shop, our customer service professionals will gather claim and other information from you.
  • Our estimators will take photos of your vehicle and prepare a detailed estimate. We’ll also go over the estimate with you in detail.

Insurance Approvals

  • Once we’ve prepared your detailed estimate, our staff will begin working directly with your insurance company to get your repairs approved. If your insurance policy covers rental vehicles, we’ll set that up as well.

Your Appointment

  • Once you make an appointment and bring your car in feel free to call anytime and we’ll keep you up-to-date on the status of your repairs. You’ll always know what we’re doing, how we’re doing it and what it means for your claim. 

Repair Authorization

  • Distinct Finishes promises to exhaust every effort to repair your automobile to the full extent of your insurance coverage allotments and make sure the repair is fixed thoroughly to ensure a safe ride for you and your loved ones after the repair. We will inform you of any important items that may not be covered by insurance for your best safety.


  • In many cases, we find hidden damage after disassembling your vehicle. If we find any such damage, we immediately get approval from your insurance company for any additional repairs and parts needed.


  • With prior and written approval, we accept payment directly from the insurance companies. All deductibles will need to be paid in full. This allows us to deliver your vehicle back to you more quickly since you won’t need to wait for a check to pay for repairs.

"Our goal is to insure our customers are safe and satisfied!"